Market entry strategy for exports to the United Kingdom

If the United Kingdom is a relatively unknown market for you, you need a clear market entry strategy. This may be different from the strategies you have used so far, as the market structure and the competition is different.

Key in your market entry strategy is some market research. Of course there are reports on market size and market growth, but often these are general. Specific knowledge on how your product is perceived and what your competitions is, is harder to get but more valuable.

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    Oppportunities for international business in the United Kingdom

    The United Kingdom is one of the larger economies of Europe, although not being part of the EU any more.

    As of 2024, the United Kingdom’s population is estimated to be approximately 67.96 million. The population has shown a modest growth rate of around 0.35% from the previous year. It has a diverse set of overseas born populations, with the largest contributing countries being Poland, India, and Pakistan.

    The UK has a mixed economy, which is the sixth-largest national economy in the world by nominal GDP. It is characterized by a highly developed and market-oriented sector. The largest city and capital is London, which is a major global city and financial center.

    Being an island nation, the British have always been very open to trade and while Brexit brings some uncertainties, it also offers opportunities for the United Kingdom to reconnect with markets outside of Europe.

    DISTRIBUTE THROUGH LONDON AS A THE MAIN MARKET: BUT THERE IS MORE

    Obviously London is the place to have your flagship store or to find many buyers for luxury products. But for B2B services or general products it may be wise to start in a different city. This way you can test the market and build a good position first with less competition. Let our team advise you.

    In the UK, we work from Manchester with experienced business development specialists. Manchester has a long and illustrious history and was at the forefront of the industrial revolution. Today it is a thriving, modern city and the UK’s second city for foreign investment.

    SELLING YOUR PRODUCTS ONLINE IN THE UK

    In general, there are two ways if you want to sell your products online in this market:

    1. Through an open platform like Amazon, Ebay or Rakuten where you can set up your own shop
    2. Through a (specialised) online distributor, who will buy your products and sell them on its website.

    Selling on a platform like Amazon involves listing your products on that marketplace, which allows you to reach a large number of potential customers who are already shopping on the platform. As a seller on Amazon or other platforms, you are responsible for managing your inventory, shipping products to customers, and providing customer service. The platform charges fees for its services, including a referral fee and a fulfilment fee if you choose to use the platform’s fulfilment services.

    On the other hand, selling through an online distributor involves partnering with a company that specialises in distributing products to retailers or other sellers. The distributor will take care of the logistics of getting your products to retailers or other customers, such as warehousing, shipping, and handling returns. In exchange for their services, distributors typically charge a fee or take a percentage of the sales. For a detailed comparison of platforms, have a look here.

    Travel to the United Kingdom for a better impression

    The best preparation for doing business in any country is visiting it. This way you can experience the culture, check the shops and build your network.

    Where it comes to hotels, research shows that if you check these platforms, in 80% of the cases you have the lowest room rates.

    Consumer products in the United Kingdom: Distributors, retailers or online

    If you have a consumer product that you can’t sell directly from your home country to your end customer, you need at least one step in between. This can be a distributor (who also acts as wholesaler or importer), a big retailer directly, or it can be a large web shop. Let’s look at the pro’s and con’s of each option.

    Distributors

    • Distributors are used to import, store and physically distribute a product.
    • They normally don’t invest in promoting your product to consumers.
    •  They are the best chance to get your product in the market so that you can gather sales data.

    Large retailers

    • Retailers are very risk averse, may ask for a listing fee before  they put your product on the shelves.
    • They can help you promote your product in their stores and in their magazines, but will also ask a fee for this.
    • They are the quickest route to the mass market, if you can convince them.

    Online

    • Specialised web shops may have a greater interest in your product than general web shops.
    • They can experiment more easily with pricing and ways of promoting.
    • Volumes may be lower, but working with web shops is still a good way to collect reviews and get brand awareness.

    B2b or customized products for the United Kingdom

    For a B2B product that is not a commodity or for customized solutions the story is different. Here sales needs to be done in alignment with the department that actually delivers the service or that determines the price case by case. Also then you have three different options.

    Agents

    • Agents represent you in the country and have a limited negotiation room.
    • They often sell not only for you, but also for other parties.
    • A good agent already has a network in your target market and can start selling directly.

    Local offices

    • Local offices are a costly option, but give you full control on your sales.
    • You have to send someone over and hire local staff and office facilities.
    • This gives the opportunity to do local marketing and business development from within the country.

    Distance selling

    • If you product can easily be delivered and serviced from abroad (like software) this may be a good option.
    • Video conferencing is more accepted now and can limit travel.
    • Lead generation may be done with SEO, advertising and email marketing.

    Where it all starts: select a target group

    As counts for any country: you first have to define the target group that you want to sell to. If these are businesses, then you can reach out directly through emails and targeted advertisements, e.g. on LinkedIn. If this arouses interest and gives a sufficient response rate, then you may have found an easy way to get the market’s attention. 

    If your target group is more diffuse, or is a consumer group, then you have to rely more on advertising such as on Facebook or Instagram.

    Do your first approach with instantly

    If you target people in the United Kingdom in a specific industry or with a certain role in the company (like HR directors) you can do an easy first trial yourself.

    With the tooling of our partner Instantly.ai you can define your target group, whether it’s 50 or 50.000 people. Send them a sequence of emails, directly in their inbox, for typically under 10 dollarcents per persoon.

    Frequently asked questions

    First determine who are the end-users of your product or service. And where do they buy it now? The best way to determine the right entry strategy is to approach these parties. Would they consider your product or service as an alternative? Do they agree with the positioning that you have in mind? And what competitors are they buying from now? These data will help you determine the right strategy.

    This al depends on the product or service that you want to sell and the competition. Typically, if you already sell in comparable countries as the United Kingdom, also here it should be possible, unless there is strong local competition. This is something that you only discover if you dive into the market.
    Yes, if you have registered your brand for the United Kingdom or you trust it will not be used by others, you can use your brand there. You only need to recognize that in every new country you need to build brand recognition and brand standing separately. Therefore you need a good positioning, the right distribution structure and a marketing plan.
    Although your product or service often can remain te same, the marketing that you need in the United Kingdom may be different from other countries. You may have to translate your materials and advertisements, adjusting it to the local ‘tone of voice’. Also marketing communication channels may be different.

    Market entry strategy for other countries