Market entry strategy for exports to China

If China is a relatively unknown market for you, you need a clear market entry strategy. This may be different from the strategies you have used so far, as the market structure and the competition is different.

Key in your market entry strategy is some market research. Of course there are reports on market size and market growth, but often these are general. Specific knowledge on how your product is perceived and what your competitions is, is harder to get but more valuable.

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    Oppportunities for international business in China

    China is the world’s most populous country, with over 1.4 billion people as of 2023. Known for its long history, rich culture, and rapid economic growth, China is a major global power.

    With a GDP per capita of approximately $10,500 USD in 2023, China’s economy is one of the largest in the world. It has transformed from a primarily agrarian society to an industrial powerhouse. Manufacturing, particularly electronics and consumer goods, is a key sector. Services and technology are also growing rapidly.

    China’s main imports include electrical and other machinery, oil and mineral fuels, optical and medical equipment, and metal ores, supporting its massive manufacturing industry.

    THREE BIG PLAYERS IN CHINA FOR ONLINE SALES

    There are three big internet players in China. Baidu is the main search engine provider, comparable to Google in the rest of the world. Baidu is collecting traffic data and offers products based on this data. Alibaba is best comparable to Amazon.com or Ebay and was first developed from B2B services of SMEs, and then extended to the B2C platform Taobao and Alipay, the online payment solution. Tencent focuses on social media applications comparable with Twitter and Facebook as manages platforms like Qzone and Wechat .

    HOST YOUR WEBSITE LOCALLY IN CHINA

    As a result of internet traffic monitoring by the Chinese government, locally hosted website load much faster than foreign websites, for which loading time can be 10 seconds or more. Keep in mind that all your Facebook, Twitter & Google plus efforts will have no or limited effect, as these websites are blocked for the Chinese.

    Please be aware that Chinese website can have a very different look and feel from US or European websites. The information density is often much higher. Not all companies put so much effort in their website, so it’s relatively easy to stand out with a local Chinese website. You can link to your (international) corporate site. Make sure your local website if fully in Mandarin (and optionally in Cantonese) and can be found in Baidu.

    WECHAT IS THE MOST POPULAR SOCIAL MEDIA TOOL

    WeChat has functionalities that combines Whatsapp (instant private messaging), Skype (free voice and video calls) and Twitter/Facebook (sharing content). Apart from your personal account you can set up a so called public accounts, both as a private individual or as a company. These public accounts can have many followers and it’s easy to share info, links, pictures and even offer products or services, WeChat even has a payment function.

    A HUGE E-COMMERCE MARKET THROUGH ALIBABA AND TAOBAO

    The Chinese market can’t be reached with Amazon.com and other ‘Western’ internet platforms. But there is a whole ecosystem available with websites as Alibaba and Taobao as the front end, with payment options for the Chinese, feedback possibilities, and there are many service providers for the local storage, packaging and delivery of goods.

    With over 1,5 billion people in one market, with more or less the same regulations and the same time zone, there is a huge supply and foreign goods and services are just a fraction of the total offering. So everything is in Mandarin, and you’ll have to provide all your information and commercial texts this way.

    In Taobao you can have your own store and build your corporate identity there as an alternative for a Chinese website. Taobao has its own search system, and in general Taobao products can not be found in Baidu. In order to get your products promoted, there is a pay-per-click system to get them on more attractive spots.

    Travel to China for a better impression

    The best preparation for doing business in any country is visiting it. This way you can experience the culture, check the shops and build your network.

    Where it comes to hotels, research shows that if you check these platforms, in 80% of the cases you have the lowest room rates.

    Consumer products in China: Distributors, retailers or online

    If you have a consumer product that you can’t sell directly from your home country to your end customer, you need at least one step in between. This can be a distributor (who also acts as wholesaler or importer), a big retailer directly, or it can be a large web shop. Let’s look at the pro’s and con’s of each option.

    Distributors

    • Distributors are used to import, store and physically distribute a product.
    • They normally don’t invest in promoting your product to consumers.
    •  They are the best chance to get your product in the market so that you can gather sales data.

    Large retailers

    • Retailers are very risk averse, may ask for a listing fee before  they put your product on the shelves.
    • They can help you promote your product in their stores and in their magazines, but will also ask a fee for this.
    • They are the quickest route to the mass market, if you can convince them.

    Online

    • Specialised web shops may have a greater interest in your product than general web shops.
    • They can experiment more easily with pricing and ways of promoting.
    • Volumes may be lower, but working with web shops is still a good way to collect reviews and get brand awareness.

    B2b or customized products for China

    For a B2B product that is not a commodity or for customized solutions the story is different. Here sales needs to be done in alignment with the department that actually delivers the service or that determines the price case by case. Also then you have three different options.

    Agents

    • Agents represent you in the country and have a limited negotiation room.
    • They often sell not only for you, but also for other parties.
    • A good agent already has a network in your target market and can start selling directly.

    Local offices

    • Local offices are a costly option, but give you full control on your sales.
    • You have to send someone over and hire local staff and office facilities.
    • This gives the opportunity to do local marketing and business development from within the country.

    Distance selling

    • If you product can easily be delivered and serviced from abroad (like software) this may be a good option.
    • Video conferencing is more accepted now and can limit travel.
    • Lead generation may be done with SEO, advertising and email marketing.

    Where it all starts: select a target group

    As counts for any country: you first have to define the target group that you want to sell to. If these are businesses, then you can reach out directly through emails and targeted advertisements, e.g. on LinkedIn. If this arouses interest and gives a sufficient response rate, then you may have found an easy way to get the market’s attention. 

    If your target group is more diffuse, or is a consumer group, then you have to rely more on advertising such as on Facebook or Instagram.

    Do your first approach with instantly

    If you target people in China in a specific industry or with a certain role in the company (like HR directors) you can do an easy first trial yourself.

    With the tooling of our partner Instantly.ai you can define your target group, whether it’s 50 or 50.000 people. Send them a sequence of emails, directly in their inbox, for typically under 10 dollarcents per persoon.

    Frequently asked questions

    First determine who are the end-users of your product or service. And where do they buy it now? The best way to determine the right entry strategy is to approach these parties. Would they consider your product or service as an alternative? Do they agree with the positioning that you have in mind? And what competitors are they buying from now? These data will help you determine the right strategy.

    This al depends on the product or service that you want to sell and the competition. Typically, if you already sell in comparable countries as China, also here it should be possible, unless there is strong local competition. This is something that you only discover if you dive into the market.
    Yes, if you have registered your brand for China or you trust it will not be used by others, you can use your brand there. You only need to recognize that in every new country you need to build brand recognition and brand standing separately. Therefore you need a good positioning, the right distribution structure and a marketing plan.
    Although your product or service often can remain te same, the marketing that you need in China may be different from other countries. You may have to translate your materials and advertisements, adjusting it to the local ‘tone of voice’. Also marketing communication channels may be different.

    Market entry strategy for other countries